Privacy Policy

This Privacy Policy explains how getmegabrain.com ("MegaBrain", "we", "us", or "our"), located at Dubai, DIFC, collects, uses, and shares information when you use our websites, APIs, and services (the "Services").

1. Information we collect

• Account information — such as your name, email address, and authentication identifiers when you create an account.
• Billing information — processed by our payment provider; we do not store full payment card numbers.
• Usage data — API requests, model and provider routed to, token counts, latency, and related metadata used to operate, secure, and bill the Services.
• Technical data — IP address, device and browser information, and cookies or similar technologies.

2. How we use information

• to provide, maintain, and improve the Services;
• to route inference requests and meter usage for billing;
• to detect, prevent, and respond to fraud, abuse, and security incidents;
• to communicate with you about your account and the Services; and
• to comply with legal obligations.

3. Prompt and content data

To route a request, the content you submit is transmitted to the selected third-party model provider. We process request content only as needed to deliver the Services and as described in this policy. Third-party providers handle content under their own privacy terms.

4. How we share information

We share information with:

• Model and infrastructure providers necessary to route and fulfill your requests;
• Service providers that support payments, analytics, hosting, and security;
• Authorities when required by law or to protect our rights and users.

We do not sell your personal information.

5. Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We use technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at team@getmegabrain.com.

8. International transfers

We operate from Dubai, DIFC and may process information in other countries. Where required, we use appropriate safeguards for cross-border transfers.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

10. Contact

For privacy questions, contact us at team@getmegabrain.com.